Structure the processes are everything that you and your employees do within the different areas of the company . Some examples of processes by departments may be Human Resources hiring people conducting interviews etc. Software development requirements gathering carrying out tests etc. Customer support telephone support response to tickets etc. Marketing creation of written content gathering testimonies etc.
Accounting invoicing payments to suppliers etc. What is documenting processes Documenting processes is simply describing in detail step Phone Number List by step everything that is done in the company . The set of documented processes is called an Operations Manual. Each employee has access at least to the part of the Manual where the processes relating to their work are documented which support them in carrying out the activities for which they are responsible. Example of a company with a great.
Operations Manual One of the typical examples to explain the importance of documentation is understanding what a franchise company is . Take for example the case of McDonald's. Anywhere in the world a McDonald's is always a McDonald's and the customer experience is very similar at any of the brand's restaurants. Why Because the spaces follow defined rules employees observe a code of dress and conduct the ingredients are mostly the same the food is treated in the same way the potatoes are always cut in the same way and fried at the same temperature etc.